416 848 8798 Franchising

Privacy Policy

Last updated: July 24, 2026

1. Introduction

Royal GTA Auto (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, in our shop, over the phone, and through our SMS/text messaging program.

2. Information We Collect

We may collect the following information when you contact us, request a quote, book a service, or opt in to communications:

  • Name and contact details, including phone number and email address;
  • Vehicle information (make, model, year, VIN, and service history);
  • Appointment, estimate, and service records;
  • Messages and correspondence you send to us.

3. How We Use Your Information

We use your information to provide quotes and services, schedule and confirm appointments, send service status updates, respond to your inquiries, process payments, and comply with our legal obligations.

4. Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Your mobile phone number, opt-in consent, and any data related to your participation in our SMS messaging program will not be sold, rented, traded, or shared with third parties for marketing or promotional purposes under any circumstances.

Information may be shared only with service providers that help us operate our messaging program (for example, our SMS platform provider), strictly for the purpose of delivering the messages you have requested, and only to the extent necessary to provide that service.

5. SMS/Text Messaging

By providing your mobile number and opting in, you consent to receive SMS text messages from Royal GTA Auto related to appointment confirmations, service and estimate updates, and account or service-related communications.

  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply depending on your mobile carrier and plan.
  • You can opt out at any time by replying STOP to any message. After you send STOP, we will send a confirmation and you will no longer receive SMS messages unless you re-enroll.
  • Reply HELP for assistance, or contact us using the details below.
  • Consent to receive SMS messages is not a condition of purchase.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of communications at any time. To make a request, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: